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	<title>Comments on: How Ali Asaria built one of Canada’s fastest-growing companies by developing a kick-ass customer service culture – and how you can, too…</title>
	<atom:link href="http://blog.springboarders.ca/fireside-chats/how-ali-asaria-built-one-of-canada%e2%80%99s-fastest-growing-companies-by-developing-a-kick-ass-customer-service-culture-%e2%80%93-and-how-you-can-too%e2%80%a6/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.springboarders.ca/fireside-chats/how-ali-asaria-built-one-of-canada%e2%80%99s-fastest-growing-companies-by-developing-a-kick-ass-customer-service-culture-%e2%80%93-and-how-you-can-too%e2%80%a6/</link>
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		<title>By: faheemmoosa</title>
		<link>http://blog.springboarders.ca/fireside-chats/how-ali-asaria-built-one-of-canada%e2%80%99s-fastest-growing-companies-by-developing-a-kick-ass-customer-service-culture-%e2%80%93-and-how-you-can-too%e2%80%a6/comment-page-1/#comment-58</link>
		<dc:creator>faheemmoosa</dc:creator>
		<pubDate>Sat, 20 Feb 2010 15:21:33 +0000</pubDate>
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		<description>Jason, &lt;br&gt;&lt;br&gt;Yes it&#039;s great to see Ali&#039;s passion permeate through to everyone at Well.ca. To me, the Turtles story takes the cake. The fact that people at Well.ca do things that are unexpected of them in order to delight customers is testament to how strong the customer service culture is at the company.</description>
		<content:encoded><![CDATA[<p>Jason, </p>
<p>Yes it&#39;s great to see Ali&#39;s passion permeate through to everyone at Well.ca. To me, the Turtles story takes the cake. The fact that people at Well.ca do things that are unexpected of them in order to delight customers is testament to how strong the customer service culture is at the company.</p>
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		<title>By: Jason Hanley</title>
		<link>http://blog.springboarders.ca/fireside-chats/how-ali-asaria-built-one-of-canada%e2%80%99s-fastest-growing-companies-by-developing-a-kick-ass-customer-service-culture-%e2%80%93-and-how-you-can-too%e2%80%a6/comment-page-1/#comment-57</link>
		<dc:creator>Jason Hanley</dc:creator>
		<pubDate>Fri, 19 Feb 2010 20:53:34 +0000</pubDate>
		<guid isPermaLink="false">http://blog.springboarders.ca/?p=285#comment-57</guid>
		<description>Best quote from the article: &quot;I think in order for customer care to be truly great in a company, it has to come from senior management.&quot;&lt;br&gt;&lt;br&gt;This is so, so true, and I can think of many examples of companies where this doesn&#039;t happen.&lt;br&gt;&lt;br&gt;Keep up the great work Ali!  Perhaps someday your attitude will catch on at other companies.</description>
		<content:encoded><![CDATA[<p>Best quote from the article: &#8220;I think in order for customer care to be truly great in a company, it has to come from senior management.&#8221;</p>
<p>This is so, so true, and I can think of many examples of companies where this doesn&#39;t happen.</p>
<p>Keep up the great work Ali!  Perhaps someday your attitude will catch on at other companies.</p>
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